Privacy

On this page we provide information on what information we gather, how we gather it, and what we do with it.

How we collect information

There are several possible ways we collect information.

• Through online forms (such as our blog comment form, newsletter sign-up form, contact form, etc.)

• Through email (if you email us)

• Through regular mail (if you mail us)

• Through social media (for example, our facebook page)

• Through web browsers (browsers collect non-personal data such as which pages visitors visit, their language preferences, etc. and make that information available to us)

• Through cookies (read more about cookies below)

• Through online or in-person courses/workshops (if you enroll in a course, we may collect the information you provide when you sign up for/take a course, such as your contact information, questions, suggestions, comments, which parts of the course you visit, your payment details, etc.)

• Through telephone consultations we may have with you.

What we collect

There are two types of information we collect.

P E R S O N A L I N F O R M A T I O N
This includes information such as your name, email address, home address, etc. This is information that you provide to us (through e.g. web forms, emails, online purchase forms). It may also include information such as IP addresses (e.g. for logged in users, or commenters on our blog).

N O N - P E R S O N A L I N F O R M A T I O N
This includes information such as which pages our visitors visit, their language preferences, the dates/times of their visits, etc. This information is provided to us through our website and through web browsers.

Why we collect this information

We collect personal information to provide our services to you. For example, we collect your email address so that we can respond to questions you have submitted.

We collect non-personal information so that we can understand how visitors use our site. This helps us improve our services. For example, we collect statistics on which pages are visited the most.

We may also collect both personal and non-personal information to protect our rights and those of our users.

W H A T W E D O W I T H T H I S I N F O R M A T I O N
The information we collect is used to provide our services to you. We keep this information strictly private, except as explained below, or if required by law, or to protect our rights and those of our users.

C O M M E N T F O R M
If you post a comment to an article/content that appears on our website or social media pages, your comment and name/username will be public. If you wish to send a private message instead, you can use the Contact Form.

Q U E S T I O N S / C O M M E N T S
If you send/ask us a question or comment (for example through email or by completing one of our website forms) the personal information that you provide (such as your name, email address, etc.) will be kept strictly private unless its disclosure is required in order to provide a service (such as providing the Post Office with your name and address on a shipping label so that they can deliver a parcel to you). If you send/ask us a question or comment, the topic of these might be mentioned on our site or social media pages. For example, we might write “A reader asked us to write an article about negotiation tactics”.

S O C I A L M E D I A
This website may use cookies or other software that enable the social media icons/interface to work. (For more information, see the Cookies section which follows.)

C O O K I E S
Cookies may be used by our website and your browser. Cookies are bits of information that a website stores on a visitor’s computer. Your browser uses this information each time you visit the website. Cookies help identify and track visitors, their usage of our website, and their website access preferences. This helps provide us with information such as statistics on which of our website pages is most popular. If you do not want cookies to be used, you can set your browser preferences to block cookies. (Note, however, that blocking cookies may cause certain parts of our website to not work optimally for you.)

Privacy Policy changes

We may update our Privacy Policy from time to time. Check this page regularly to keep on top of such changes. Your continued use of this site after any changes in our Privacy Policy will constitute your acceptance of such changes.

Questions

If you have any questions about this privacy policy, please do not hesitate to contact us.